Q.  What sites do you currently host?
A.  We currently host a widerange of sites from government agencies and departments, business from home based to large corporations, and many non-profit groups. Check out our Links page for a list of some of those valued customers.

Q.  How many sites do you currently host?
A.  We currently host a multitude of web sites spread across a variety of interests. Our servers currently move millions of pages daily.

Q.  How reliable are your servers?
A.  We currently employ the latest technology to serve our clients' needs. Our standard configuration is a Intel Dual Xeon servers with full SCSI and RAID-5 technology employed. SCSI provides the absolute fastest connection possible for reading from and writing to the hard drive and RAID-5 provides the redundancy expected in a server preventing any loss of data or uptime following a possible hard drive failure. 

Throughout our business life we have had no major downtimes that were a result of our servers or setup. We have a team of very experienced network administrators managing our servers; they use many server monitoring tools that notify us of any situation 24 hours a day, before it causes any outage.

Q.  Are your servers backed up?
A.  All of our servers are backed up daily to a mirror server. We employ a redundant group of Smart UPS that provide a Uninterruptible Power Supply Systems for battery backup and Power Chute Software to safely monitor power and line noise. (We are able to sustain power outages greater than one hour at full load.)

Q.  Can I run CGI scripts on your servers?
A.  Yes. We currently support PHP. We also provide the use of graphical counters. You can use a CGI-BIN on our Linux servers, which supports Perl, PHP4 and 5, and MySQL.

Q.  What example scripts do you provide?
A.  We provide example scripts for client authorization, browser redirection, guest books, forms-to-email, page counters, and more. Additionally, your control panel includes 50+ software packages ranging from photo galleries, chat software, to content management systems(CMS) all freely included in your hosting package.

Q.  What MIME types do you support? Can I add MIME types that you do not already have setup?
A.  We currently support the majority of MIME types, including QuickTime, QuickDraw 3D, ShockWave, StuffIt, and many others. We have no problem adding new MIME types upon request.

Q.  How can I set up POP eMail accounts for everyone in my company?
A.  For smaller companies, we can provide additional POP accounts at minimal cost. If you require 20+ email accounts, contact us and we will be happy to accommodate you.

Q.  Do you provide statistics?
A.  If you elect to have your web site stats available, we can do so for no additional charge on any account above a single page package. We provide monthly statistics generated by Webalizer in a graphical format via HTML pages in your directory. You always have access to your stats by passworded site.

Q.  How can I connect to your servers to upload my files?
A.  We provide you with FTP access to your account. Instructions and a link to recommended software can be found HERE.

Q.  What information is stored in your log files?
A.  We log the date, time, result (ok/err), client IP address, the URL, bytes transferred, the search argument and the search engine used, and the referrer (the page that the client came from).

Q.  Can I establish more then one domain name within an account, and resell the space offered?
A.  Yes, we do have discounted pricing for adding additional domains and accounts; please contact us with your specific needs. You may wish to enquire about our Re-seller Program.

Q.  How long does it take to setup an account?
A.  Your account itself can be ready in as little as 2 hours. A new domain name registration takes 1 to 2 business days, a domain name transfer usually takes 2 to 4 business days. Domain name transfers may be further delayed if the previous ISP is the admin contact and does not authorize the transfer immediately on request.

Q.  Do we take credit cards?
A.  Of course, both Visa and MasterCard are accepted.

Q.  Do you offer secure servers for Credit Card Authorization?
A.  Yes, we offer secure server hosting via GeoTrust and secure.whatevercomputes.com on Linux.

Q.  What is Apache?
A.  Apache is the name of the software that allows you to run a web service on a UNIX server. Apache is very popular and provides access to most web sites on the Internet. It is freely available, reliable, simple to set up and configure, and it can provide most of the requirements for a web site.

Q.  What is Web Hosting?
A.  Web hosting is the act of renting disk space and bandwidth through a company so that you may publish your web site online to share it with others. You can either opt for free hosting that is usually supported with another company's banners and pop-ups, or you may opt to purchase web hosting services, which gives you complete control over your site's contents.

Q.  What is Virtual Hosting?
A.  Also known as shared hosting, this form of web hosting should suffice for most everyone. Virtual hosting simple refers to the fact that your site is on one server, and that this server hosts multiple sites. You are virtually shared - your site will not be the only one on this specific server. Very few sites would actually need the power of a dedicated server, so this option provides to be an efficient and economical solution

Q.  What is a Domain Name?
A.  A domain name is a word along with a TLD that uniquely identifies your web site. Two examples are "WhateverComputes.com" and "GymSask.com". We can register domain names for your site so others on the web can find it easily.

Q.  What exactly is disk space and bandwidth/data transfer?
A.  Disk space is the size your web site can be. Every single letter on your web site has to be stored somewhere on your web host's server. Each letter is one byte, and a megabyte(MB) is roughly one million bytes. HTML pages are usually very small, but the extra images, scripts, and data bases can take up large amounts of disk space.
Bandwidth/transfer is the amount of data the server will allow your site to send in a month. Transfer is usually measured in gigabytes(GB) or billions of bytes. Once you go over your monthly limit, a host may either shut your site down for the remainder of the month or it can charge you 'overage.'
Users at Whatever Computes have large disk space and bandwidth limits. In such rare occasions that the limits are exceeded, the overage charge is only $0.50/GB. 

Q.  What are PHP, ASP,Perl, etc?
A.  These are all programming languages to work with web sites at their inner level. Most are referred to by their acronyms.
    PHP - Hypertext Preprocessor
    ASP - Active Server Pages
    Perl - not an acronym
Each programming language has its own benefits and uses. It is best that you research on your own to find one that best fits your needs. At Whatever Computes, most editing of your site's content can is done easily with tools in cPanel without using advanced languages.

Q.  What is an IP address?
A.  IP (Internet Protocol). An IP address is the four-part number assigned to any Internet-connected computer, and is typically assigned to 1 or more domain names.

Q.  What is FrontPage?
A.  FrontPage98, 2000, 2002 and 2003 are web design software applications from Microsoft hat allow the easy integration of advanced features into a website (searches, forms), using FrontPage server extensions.

Q.  What is Spam/Virus Protection?
A.  Spam protection has been developed due to the expansion and flood of unsolicited email. We utilize SpamAssassin and MailScanner to provide junk mail filtering, anti-virus scanning, and fraud protection for all incoming email.

Q.  What is Domain Parking?
A.  Domain parking lets you buy a domain and then have a 'coming soon' page on it. This is not needed - if a domain is not parked it will simply be inaccessible to anyone. Most domain registrars provide this by default.

Q.  What is uptime?
A.  Uptime is literally what it means - it is the amount of time your site is online throughout the entire month. The best uptime would be 100%, but because things can break, many hosts offer 99.9% uptime guarantees. This means that if your site is not accessible for more than 43 minutes in a single month, they will reimburse you, depending on their terms of service.